Refund Policy

At Prop IT Solutions, we value our clients and strive to deliver top-quality digital services including website development, app development, digital marketing, and IT consulting. This Refund Policy outlines the terms under which refunds may be issued for our services or products.

1. Service-Based Refunds

Our services involve time, expertise, and resource allocation. Hence, refunds are handled on a case-by-case basis.

  • Before Project Start:
    If a cancellation request is made before project initiation, you are eligible for a full refund.

  • After Project Start:
    Once the project has begun, refunds will be provided only if Prop IT Solutions fails to deliver as per the agreed scope of work.
    Any partial refund, if applicable, will be determined based on the completed work portion.

  • Completed Projects:
    No refunds will be issued once the project is completed and final deliverables are approved by the client.

2. Digital Marketing & Subscription Services

For ongoing services such as SEO, social media marketing, or hosting:

  • Payments made for monthly, quarterly, or annual marketing or hosting plans are non-refundable once the service period has commenced.

  • Clients may request service cancellation for the next billing cycle by notifying us at least 7 days before renewal.

3. Website & App Development

  • If development work has begun, refund eligibility will depend on the project progress.

  • Any third-party purchases (domain, hosting, plugins, or APIs) made on behalf of the client are non-refundable.

4. Mode of Refund

  • Approved refunds will be processed within 7–10 business days through the same payment method used for the original transaction.

5. Contact Information

If you have any questions or wish to request a refund, please contact us at:

📧 Email: info@propitsolutions.com
🌐 Website: https://propitsolutions.com

6. Policy Updates

Prop IT Solutions reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date.